FAQ

How much does shipping cost?

Shipping is free on every domestic order! $10 flat rate shipping to non-U.S. locations.

What is your return policy?

If you are not satisfied with your Aja product, email us at contact@ajavitamins.com to request a return form within 10 days of your purchase so you can let us know what you didn’t like and how we can improve. Upon receipt, we will gladly refund you the full purchase price. To make it convenient for you, you don’t even have to return the product.

When will I receive my first Aja box?

Once you then select the Aja vitamin pack that is right for you and check out, your box will be quickly dispatched. Depending on where you live in the USA, it should take between two and five days to then arrive at your doorstep!

Where does Aja ship?

We ship to anywhere in the United States for free, and and multiple international countries as well!

How does the subscription feature work?

We will ship you a new, fresh supply of supplements based on your initial order and thereafter with our subscription program. You will automatically be charged for each new supply at the time of shipment based on your order frequency preference. The charge will be made to the same card you used for the initial order, including all discounts.

What is your cancellation policy if I sign up for a subscription service?

You can cancel your subscription at any time by logging into your account. We'll be sad to see you go, though, and hope you'll return soon!

Can I update, modify, suspend, or change the frequency of my subscription service?

Absolutely! You can change the frequency of your subscription, update your shipping address, credit card, and billing information, change products and quantities, view schedule of upcoming shipments, skip one or multiple upcoming orders, and cancel a subscription by logging into your account.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover.

Where do you source your ingredients from?

Our products are made by manufacturers who must meet our strict guidelines for quality control, as well as current Good Manufacturing Practices in all aspects of production, testing and packaging. All of our products are produced right here in the USA!